Seven steps to information management success – how to catch-up with the front runners

By: In: Information Management On: Oct 29, 2014
Seven steps to information management success – how to catch-up with the front runners

With the volume and velocity of business information showing no signs of abating, it will be those businesses who understand the field and have a clearly defined strategy to get to the front who will manage information risk in a way that will allow them to realise the rewards of information well governed.

With front runners treating information risk and management as a boardroom issue, using multi-disciplinary teams to manage information and rolling out slick strategies for monitoring effectiveness – there is a lot to be learnt from those at the head of the pack. If you’re looking for a chance to catch-up, here are seven front-runner moves that can help you storm towards the finishing line.

Step 1 – Don’t make it IT only. Everyone should carry some responsibility for safeguarding information.

Step 2 – Take a reality check on risk. Conduct a risk assessment to find out where your most valuable or vulnerable information is and use the results to focus your efforts.

Step 3 – Set your information free for insight and innovation. Adopt a more holistic approach to extracting value from information by sharing it across the business to drive creativity, innovation and growth.

Step 4 – Engage your employees. Encourage a culture of respect for information and ensure all staff have the training and support they need to manage information responsibly and reduce risk.

Step 5 – Don’t forget the paper. Paper is still a major security risk for businesses so a structured approach to digital scanning and document storage is imperative.

Step 6 – Measure your measures. To ensure the policies and procedures you put in place achieve their objectives, they need to be assessed regularly.

Step 7 – Know what to do if it all goes wrong. From data recovery and business continuity plans, to crisis management and data breach reporting, how you handle and communicate in the aftermath of an incident could have you on the top step of the podium or falling at the first hurdle.

These steps are explained in the Information Risk Maturity Index reports from PwC.

← A video for World Paper Free Day: The perils of paper Why data regulation should be at the core of your business →

Leave A Comment

About the author

Phil Greenwood

Phil Greenwood is Country Managing Director & Commercial Director at Iron Mountain responsible for delivering information and records management solutions into the UK's largest Public, Private and NHS customers. Phil directs and runs specialist sector teams aligned to the sector specific requirements of Iron Mountain's clients. These requirements demand innovative solutions that deliver compliance and governance as well as efficiency and cost cutting in order to transform business results and improve the way organisations use their information. Phil has over 10 years' experience working with UK and International records management. He is involved with the UK Information and Records Management Society. Phil has worked within service delivery and customer facing roles, as well as in general management roles within the outsourcing and information management industries. Legally qualified, Phil has also spent time as a fee earner within law firms and has a strong understanding of the way that information and services drive the core business of client organisations.