The NextGen InfoPro, Part One

By: In: Information Management On: May 31, 2016
The NextGen InfoPro, Part One

What will organisations expect of their information professionals over the next three to five years?

The information management landscape is changing at a phenomenal rate. This places new demands on how we manage our information, from social media and the Cloud to the challenges posed by Bring-Your-Own-Devices (BYOD). Reactive information management will no longer be enough. Increasingly, forward-thinking organisations are looking for a new breed of information professional, otherwise known as the NextGen InfoPro.

Confronting the Challenges Ahead

In a recent report, half of responding organisations cited skills in risk management, security and data privacy as being the ones they will desire or value most highly over the next three to five years. This strongly reflects the recent increase and significant impact of data breaches experienced by governments and major corporations.

How Do You Need to Change?

The key to becoming the type of NextGen InfoPro organisations will seek out lies in proactive information management. Information professionals must take the lead in leveraging technology, participating in security and privacy activities, improving operational efficiencies, and extracting greater benefit from corporate and external information stores using data analytics.

The rise of the subject matter expert

The NextGen InfoPro will be recognised and accepted as an information and data lifecycle subject matter expert. Traditional skills such as policy development, oversight of retention and defensible disposition programmes, and compliance monitoring will be enhanced by knowledge in related information technology fields, change management and process management.

The role of education for all

NextGen InfoPros will be constantly educating themselves and their constituents on the latest technology developments and how they impact upon the organisation. They will be prepared to leverage their subject matter expertise to senior management, business managers and project teams.

In our second blog in this three-part series on the NextGen InfoPro, we look at how information professionals see themselves in relation to these new demands. In the meantime, look at our guide to proving your value as an information professional

All findings are taken from an international survey carried out in May 2015 by AIIM of members working in companies of all sizes, across all industry sectors. This blog draws upon the White Paper “What will it take to be a NextGen InfoPro?” written by Bob Larrivee. A free download of the report is available at
©AIIM 2015 / © Iron Mountain 2015
← NextGen InfoPro, Part Two Projects vs. Programmes: What Your eDiscovery Requests Could be Costing You →

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About the author

Phil Greenwood

Phil Greenwood is Country Managing Director & Commercial Director at Iron Mountain responsible for delivering information and records management solutions into the UK's largest Public, Private and NHS customers. Phil directs and runs specialist sector teams aligned to the sector specific requirements of Iron Mountain's clients. These requirements demand innovative solutions that deliver compliance and governance as well as efficiency and cost cutting in order to transform business results and improve the way organisations use their information. Phil has over 10 years' experience working with UK and International records management. He is involved with the UK Information and Records Management Society. Phil has worked within service delivery and customer facing roles, as well as in general management roles within the outsourcing and information management industries. Legally qualified, Phil has also spent time as a fee earner within law firms and has a strong understanding of the way that information and services drive the core business of client organisations.