The NextGen InfoPro: Part Three

By: In: Information Management On: Jun 29, 2016
The NextGen InfoPro: Part Three

Steps You Can Take to Gain the Skills you Need for the New Information Landscape

In the first two blogs in this series on the NextGen InfoPro, we identified what organisations will expect of their information professionals over the next three to five years, and how those in the information management community feel their current skills stack up against these demands. In this final post on the subject, we identify steps information professionals can take to gain those critical skills.

Consider taking the following steps:

  • Assess your internal expertise and identify and fill the gaps.
  • Seek out subject matter experts in your industry, professional associations, and vendor communities to serve as a mentor and resource.
  • Identify new or emerging technologies and assess how they will enhance your operations.
  • Assess the needs and requirements to fully support the mobile workforce.
  • Campaign for a change in job title away from “Records Manager” to “Information Manager”, “Knowledge Manager” or “Director of Information Governance and Exploitation.”
  • Engage with your organisation and demonstrate the value you provide.
  • Position yourself to take a primary role in forming your organisation’s information management strategy.

As a NextGen InfoPro, you must learn about and formulate your views on various information management and governance topics like data analytics and how your organisation must balance risk-related requirements with the broader usage of data for competitive advantage.

Indications are that business leaders do not fully understand the true and complete role of information management, that they focus primarily on technology. Likewise, records and information managers face similar challenges in understanding the business needs of the organisation and what is expected of them in relation to meeting and supporting those requirements.

Thriving in the New Information Landscape

Those who are going to thrive in this new information landscape must expand their capabilities, vision and knowledge to become recognised subject matter experts within their organizations and in the information management industry. People, processes, technology and governance are all areas the successful NextGen InfoPro will be able to address, direct and drive forward.

All findings are taken from an international survey carried out in May 2015 by AIIM of members working in companies of all sizes, across all industry sectors. This blog draws upon the White Paper “What will it take to be a NextGen InfoPro?” written by Bob Larrivee.  A free download of the report is available at
© AIIM 2015 / © Iron Mountain 2015
← Pre- vs. Post-Classification for Records Metadata NextGen InfoPro, Part Two →

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About the author

Phil Greenwood

Phil Greenwood is Country Managing Director & Commercial Director at Iron Mountain responsible for delivering information and records management solutions into the UK's largest Public, Private and NHS customers. Phil directs and runs specialist sector teams aligned to the sector specific requirements of Iron Mountain's clients. These requirements demand innovative solutions that deliver compliance and governance as well as efficiency and cost cutting in order to transform business results and improve the way organisations use their information. Phil has over 10 years' experience working with UK and International records management. He is involved with the UK Information and Records Management Society. Phil has worked within service delivery and customer facing roles, as well as in general management roles within the outsourcing and information management industries. Legally qualified, Phil has also spent time as a fee earner within law firms and has a strong understanding of the way that information and services drive the core business of client organisations.