Bad Habits and Information Breaches – Why the Mid-Market Punches Above Its Weight

By: In: Information Management On: Jan 20, 2017
Bad Habits and Information Breaches – Why the Mid-Market Punches Above Its Weight

In our last blog we explored some of the information management challenges faced by businesses in the mid-market sector, made up of companies employing between 250 and 3,000 people.

When it comes to information management, bad habits can jeopardise your business. Information breaches can result in heavy fines, and the trend is for these to become even more severe. Not only that, poor information practices prevent you taking full advantage of the information you possess, information that if correctly used could enable you to gain an advantage over your competitors.

 The seven deadly information sins – how many have you committed?

Below is a list of the most common, and potentially most harmful, information breaches that people commit in the workplace. All of these practices potentially expose an organisation to potential information breaches. Just because you have got away with it in the past doesn’t mean it won’t come back to haunt you in the future.

Be honest with yourself, and take a moment to ask how many of the following you have done:

  1. left confidential information lying on your desk
  2. taken business sensitive information out of the workplace
  3. sent something to the wrong person
  4. lost a piece of information in a public place or simply mislaid it
  5. left something lying on a printer or a photocopier
  6. emailed confidential information to or from a personal account or sent it over an insecure wireless network
  7. thrown business sensitive information into an insecure bin.

The uncomfortable reality for mid-market companies is that their leaders and managers are far more likely to engage in these harmful practices than those in larger organisations, where information protocols have been more firmly and longer established. Mid-market leaders are also more likely to bypass procedures in the interest of simply getting the job done, regardless of the consequences.

Slaying the paper tigers – a serious mid-market concern

One of the major causes behind poor information management is a continued addiction to paper. On-site paper hoarding, an over-reliance on non-digital files and a casual approach to confidential data are all traits commonly found in the mid-market. When you add this to a lack of knowledge about information processes and the various data protection regulations, the result is a potentially lethal cocktail.

Across the mid-market, paper is particularly prevalent within HR departments. Companies are failing to develop automated systems in line with their growth, and they are paying the price for this lag through reduced efficiency, wasted time and potential data violations.

Overcoming these obstacles is not easy and it doesn’t happen overnight. One way is to work alongside a trusted vendor that is experienced in the process. One such supplier, Iron Mountain, has been helping businesses across all sectors do precisely this, with remarkable results.

In our final blog in this series, we look at information management training and why it is delivering such poor results across the mid-market sector.

In the meantime, download a copy of the Iron Mountain whitepaper for more great tips.

 

 

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About the author

Phil Greenwood

Phil Greenwood is Country Managing Director & Commercial Director at Iron Mountain responsible for delivering information and records management solutions into the UK's largest Public, Private and NHS customers. Phil directs and runs specialist sector teams aligned to the sector specific requirements of Iron Mountain's clients. These requirements demand innovative solutions that deliver compliance and governance as well as efficiency and cost cutting in order to transform business results and improve the way organisations use their information. Phil has over 10 years' experience working with UK and International records management. He is involved with the UK Information and Records Management Society. Phil has worked within service delivery and customer facing roles, as well as in general management roles within the outsourcing and information management industries. Legally qualified, Phil has also spent time as a fee earner within law firms and has a strong understanding of the way that information and services drive the core business of client organisations.